Data We Collect and Why We Use It
We gather the information needed to run your account and process payments. This includes your name, contact details, and the mobile wallet numbers linked to bKash, Nagad, or Rocket when you make a deposit or withdrawal. Transaction records are kept to resolve disputes and verify payment
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accuracy — if a Rocket transfer doesn't reflect in your balance, those records are what our team checks first. We also collect device and session data: your browser type, IP address, and the pages you visit inside our platform. This helps us detect unusual login attempts
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and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors — such as the gateway that handles your Nagad or bKash transaction — is limited strictly to what is needed to complete that payment. Cookie data
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is collected automatically when you browse; you can manage cookie preferences through your browser settings at any time. Retention periods vary by data type: account identity data is held while your account is active and for a period after closure as required by applicable rules; transaction
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logs are retained to meet financial record-keeping obligations. All data handling is subject to the laws of applicable jurisdictions and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.